History: Dion_Hinchcliffe
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{img src="img/wiki_up/common_community_types.png" link=http://blogs.zdnet.com/Hinchcliffe/?p=190}
Social Networks: Individual private communities
Grassroot communities: bottom-up, autonomous
Customer communities: top-down, jointly-Owned
Source:
[http://blogs.zdnet.com/Hinchcliffe/?p=190|Twelve best practices for online customer communities] by Dion Hinchcliffe
Related
http://dev.tiki.org/CRM